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Return Policy

Effective Date: 22.02.25

We take great care to ensure our products reach you in perfect condition. However, if there is an issue with your order, please refer to our return and replacement terms below

1. Eligibility for Return
1.1 Due to the nature of our products, we only accept returns if the product is:

  • Damaged during transit

  • Defective or incorrect upon delivery

1.2 Customers must notify us within 7 days of receiving the product for any return requests.
1.3 To process a return, customers must provide proof of purchase and clear images of the damaged or incorrect product.

2. Return Process
2.1 Upon approval, we will arrange for a replacement or issue a refund as applicable.
2.2 The customer will be guided through the next steps by our support team within 2-3 business days after the request is submitted.
 
3. How to Initiate a Return
Customers can contact us via:

Please provide the order number, reason for return, and supporting images (if applicable).
 
Policy Updates
Kamakshi Masala reserves the right to modify or update this policy at any time. Changes will be posted on our website.

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